What to Check First
- If your Bluetooth device requires any special drivers, be sure to follow the instructions that came with the device.
- Make sure the device is powered on, and in Pairing mode. Check the device's user manual for instructions.
- Check for any special requirements for pairing the device, such as whether the PC needs to be discoverable.
- Open the Start Menu by clicking the Start icon from the Taskbar.
- From here, click the Settings icon (bottom-left).
- Select Bluetooth from the left margin.
- Make sure the switch is set to On . If it's off, click the icon to toggle it On.
- Select your device from the list.
- Click the Pair button.
- Check the code displayed on the device and compare it to the one displayed on the PC.
Why This Can Happen
Symptoms can have more than one cause, and the correct steps depend on the exact model, installation and operating conditions. Use the checks above to narrow the issue before service.
Safety and Model-Specific Guidance
Stop troubleshooting if you notice burning, electrical damage, unsafe heat, gas odor, refrigerant concerns, or water near electrical components. Follow the official LG USA instructions for your exact model.
Frequently Asked Questions
What should I check first for Connecting Bluetooth Devices - PC?
If your Bluetooth device requires any special drivers, be sure to follow the instructions that came with the device.
When should I stop troubleshooting and contact LG?
Stop if the product shows signs of electrical damage, burning, leaking near electrical components, or if the recommended checks do not resolve the issue. Use LG USA support for model-specific service guidance.
Does this guidance apply to every LG model?
Not always. Controls, error codes and service steps can differ by model. Confirm the exact model number and follow the linked LG USA article for model-specific instructions.