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How to Accept the Updated User Agreements on Your LG TV — LG Help

You can accept or decline each agreement and change your selections at any time in the TV’s Settings menu. You only need to accept the agreements required for the features you want to use.

How to Accept the Updated User Agreements on Your LG TV LG USA help image
TroubleshootingTVs

What to Check First

  1. Consent requirement: Because the agreement changed significantly, LG is legally required to obtain your consent again. The notice appears only once and will not appear again after you respond.
  2. 1. A message appears, asking you to restart the TV to view the updated User Agreements.
  3. 2. Select Restart. If you do not select it, the TV restarts automatically after approximately two minutes.
  4. 1. The User Agreements screen lists all agreements. Updated agreements are highlighted.
  5. 2. Select the checkboxes for the agreements you want to accept, and then select Agree.
  6. 4. To decide later, select Back or Later. You can continue using regular TV features.
  7. 1. If you select Later, a smart service, such as Netflix or YouTube, will ask you to review the required agreements when you open the app.
  8. 3. If you decline the required agreements, smart services will remain unavailable. The User Agreements screen appears again the next time you try to use a smart service.
  9. You can accept or decline each agreement and change your selections at any time in the TV’s Settings menu. You only need to accept the agreements required for the features you want to use.
  10. If the issue persists after following the steps above, you can get further support through LG Chatbot on our website or by requesting a technician visit.

Why This Can Happen

Symptoms can have more than one cause, and the correct steps depend on the exact model, installation and operating conditions. Use the checks above to narrow the issue before service.

Safety and Model-Specific Guidance

Stop troubleshooting if you notice burning, electrical damage, unsafe heat, gas odor, refrigerant concerns, or water near electrical components. Follow the official LG USA instructions for your exact model.

Frequently Asked Questions

What should I check first for How to Accept the Updated User Agreements on Your LG TV?

Consent requirement: Because the agreement changed significantly, LG is legally required to obtain your consent again. The notice appears only once and will not appear again after you respond.

When should I stop troubleshooting and contact LG?

Stop if the product shows signs of electrical damage, burning, leaking near electrical components, or if the recommended checks do not resolve the issue. Use LG USA support for model-specific service guidance.

Does this guidance apply to every LG model?

Not always. Controls, error codes and service steps can differ by model. Confirm the exact model number and follow the linked LG USA article for model-specific instructions.

Related LG Products

These model pages are linked because the stored category or exact model matches this Help Library topic.

Buying Guides for This Product Type

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Read the Official LG Guide