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How to fix a dark or dim picture on your LG TV: Causes, Checks &

If the screen on your LG TV looks dark or dim, it is usually because [Energy Saving] is turned on or [Picture Mode] is not set correctly. Use the remote to set [Energy Saving Step] to [Off], then change [Picture Mode] to [Standard] to resolve this. If changing these settings does not resolve the issue, try resetting the picture settings.

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TroubleshootingTVs

What to Check First

  1. If the screen on your LG TV looks dark or dim, it is usually because [Energy Saving] is turned on or [Picture Mode] is not set correctly. Use the remote to set [Energy Saving Step] to [Off], then change [Picture Mode] to [Standard] to resolve this. If changing these settings does not resolve the issue, try resetting the picture settings.
  2. [Picture Mode] is set to [Eco] or [Auto Power Save].
  3. [Energy Saving Step] is set to [Auto] or [Maximum].
  4. The HDMI cable or antenna connection is loose.
  5. There may be an issue with the TV itself.
  6. On your TV remote, press the [Settings] (gear icon) or [Mute] button three times in a row.
  7. 2021 and newer TVs [webOS 6.0 or later]: Press the [Settings] button on the remote, [All Settings], [Picture], [Select Mode], [Standard] or [Vivid].
  8. 2020 and older TVs [webOS 5.0]: Press the [Settings] button on the remote, [All Settings], [Picture], [Picture Mode Settings], [Picture Mode].
  9. 2026 and newer TVs (webOS 26 or later): Press the [Settings] button on the remote, [All Settings], [System], [Energy Saving], [Energy Saving Step], [Off].
  10. 2022 and newer TVs (webOS 22 or later): Press the [Settings] button on the remote, [All Settings], [General], [Energy Saving], [Energy Saving Step], [Off].

Why This Can Happen

Symptoms can have more than one cause, and the correct steps depend on the exact model, installation and operating conditions. Use the checks above to narrow the issue before service.

Safety and Model-Specific Guidance

Stop troubleshooting if you notice burning, electrical damage, unsafe heat, gas odor, refrigerant concerns, or water near electrical components. Follow the official LG USA instructions for your exact model.

Frequently Asked Questions

What should I check first for How to fix a dark or dim picture on your LG TV?

If the screen on your LG TV looks dark or dim, it is usually because [Energy Saving] is turned on or [Picture Mode] is not set correctly. Use the remote to set [Energy Saving Step] to [Off], then change [Picture Mode] to [Standard] to resolve this. If changing these settings does not resolve the issue, try resetting the picture settings.

When should I stop troubleshooting and contact LG?

Stop if the product shows signs of electrical damage, burning, leaking near electrical components, or if the recommended checks do not resolve the issue. Use LG USA support for model-specific service guidance.

Does this guidance apply to every LG model?

Not always. Controls, error codes and service steps can differ by model. Confirm the exact model number and follow the linked LG USA article for model-specific instructions.

Related LG Products

These model pages are linked because the stored category or exact model matches this Help Library topic.

Buying Guides for This Product Type

Efficiency & running costTV Efficiency, Energy & Running-Cost GuideHousehold use caseTV Family & High-Use Household GuidePerformance & capacityTV Performance, Capacity & Everyday-Use GuideSizingTV Screen Size & Viewing Distance Guide

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Read the Official LG Guide