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I think there is something wrong with a video or DVD connection — LG

1. Tune the TV channel to Channel 3 or 4 that you used to watch before.

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TroubleshootingTVs

What to Check First

  1. I made a connection to TV, but there is no video or voice.
  2. 1. Tune the TV channel to Channel 3 or 4 that you used to watch before.
  3. 2. Turn on the video and press the Menu button on the remote controller to see if the menu text appears on the TV screen. If not, then switch to other channel. (Channel 3 or 4).
  4. 1. Connect the cable TV signal output line(ANT line) to the input(ANT connection, IN) terminal of the cable TV converter.
  5. 2. After connecting to the OUT terminal of the cable TV converter(TV connection), connect the line to ANT on the rear of video(IN).
  6. 3. After connecting an intermediate connection line(copper axis cable line) to TV OUT on the rear of video, connect the line to the ANT terminal on the rear of TV.
  7. 4. After selecting the channel selection switch on the rear of cable TV converter to a desired channel, 3 or 4, select the same channel for video as the cable TV converter. Now, you can record video while watching cable TV.
  8. 1. Using the A/V(yellow/red) line, make a connection to the output terminal for video(yellow)/ voice L(white)/voice R(red) on the rear of DVD, and then also make connections to the video and voice IN terminals on the rear of TV.
  9. 2. Press the external input button on the TV remote controller to select [ External Input ].
  10. 1. After connecting green/red/blue for the component video output terminal on the rear of DVD and white/red for the voice output terminal on the rear of DVD, connect the opposite tip to the component terminal on the rear of TV while paying attention to green, red and blue colors for video and white and red colors for voice.

Why This Can Happen

Symptoms can have more than one cause, and the correct steps depend on the exact model, installation and operating conditions. Use the checks above to narrow the issue before service.

Safety and Model-Specific Guidance

Stop troubleshooting if you notice burning, electrical damage, unsafe heat, gas odor, refrigerant concerns, or water near electrical components. Follow the official LG USA instructions for your exact model.

Frequently Asked Questions

What should I check first for I think there is something wrong with a video or DVD connection?

I made a connection to TV, but there is no video or voice.

When should I stop troubleshooting and contact LG?

Stop if the product shows signs of electrical damage, burning, leaking near electrical components, or if the recommended checks do not resolve the issue. Use LG USA support for model-specific service guidance.

Does this guidance apply to every LG model?

Not always. Controls, error codes and service steps can differ by model. Confirm the exact model number and follow the linked LG USA article for model-specific instructions.

Related LG Products

These model pages are linked because the stored category or exact model matches this Help Library topic.

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Read the Official LG Guide