What to Check First
- Install LG Soundbar App and update software by following the steps below in “How Do I Connect to the LG Soundbar App and Update My Software?”.
- Removing LG Soundbar App from device.
- Install and connect to the ThinQ App.
- Select Your Model: How to Connect to ThinQ and Control Soundbar (2024 and Newer Soundbars) How to connect to LG Soundbar App and Update Software (Pre-2024 Soundbars).
- How to add a soundbar to ThinQ How to use ThinQ Features.
- How to add an LG Soundbar to the ThinQ App 1 Tap the “+” icon in the top right of the Home Screen. 2 Select "Add devices.“ 3 Scroll down and select "Soundbar.“.
- 1 When the soundbar is powered on, tap "Turned On.“ 2 The app will search for the device. Once the soundbar appears, select it. Some soundbars may require you to press the Wi-Fi button, Bluetooth button or a combination of buttons to active. 3 The app will connect to the soundbar. 4 Rename the device and tap "OK“ or just tap “OK.”.
- How to add a soundbar to LG Soundbar App How to update the LG Soundbar App.
- How to add soundbar to the LG Soundbar App 1 Download and install the LG Soundbar App software from the iOS App Store or the Google Play Store. 2 Open the app and tap the “+” icon to add a new soundbar. 3 Follow the on-screen prompts to select your soundbar’s connection method: Wi-Fi, Google Assistant, Bluetooth, or Function (“F”) key. 4 Select your soundbar model from the list and complete the connection.
- How to update software using the LG Soundbar App 1 Tap the Gear icon in the upper-right corner to open Settings. 2 Select “Device Information and Reset.” 3 Tap “Software Version Information.” 4 The app will automatically check for updates. If an update is available, tap “Update.”.
Why This Can Happen
Symptoms can have more than one cause, and the correct steps depend on the exact model, installation and operating conditions. Use the checks above to narrow the issue before service.
Safety and Model-Specific Guidance
Stop troubleshooting if you notice burning, electrical damage, unsafe heat, gas odor, refrigerant concerns, or water near electrical components. Follow the official LG USA instructions for your exact model.
Frequently Asked Questions
What should I check first for LG Soundbar - How to Connect to ThinQ and Update Soundbar Software?
Install LG Soundbar App and update software by following the steps below in “How Do I Connect to the LG Soundbar App and Update My Software?”.
When should I stop troubleshooting and contact LG?
Stop if the product shows signs of electrical damage, burning, leaking near electrical components, or if the recommended checks do not resolve the issue. Use LG USA support for model-specific service guidance.
Does this guidance apply to every LG model?
Not always. Controls, error codes and service steps can differ by model. Confirm the exact model number and follow the linked LG USA article for model-specific instructions.