What to Check First
- You can get started using your LG TONE Free T90 earbuds by pairing via Bluetooth to your mobile device.
- 1. Turn on the Bluetooth function of your smartphone or a device you want to connect.
- 2. Open the cover of the charging case with the earbuds docked.
- 3. The blue battery status indicator on the front blinks. If the indicator does not blink touch and hold the side of the left or right earbud for 3 to 5 seconds.
- 4. In the case of an Android phone when a Fast Pair pop-up appears on the screen, touch the pop-up to connect to the phone.
- 5. In the case of an iPhone if the pop-up does not appear, select TONE-T90Q in the list of available devices to connect under the Bluetooth settings menu.
- 6. If TONE-T90Q is not listed, turn off the Bluetooth function and turn it back on.
- 1. Check the left and right marks on the earbuds and wear them.
- 2. Choose one of the three ear gels that best fit your ear size.
- 1. Tap the left or right earbud once in the Play Music mode to play music.
Why This Can Happen
Symptoms can have more than one cause, and the correct steps depend on the exact model, installation and operating conditions. Use the checks above to narrow the issue before service.
Safety and Model-Specific Guidance
Frequently Asked Questions
What should I check first for LG Earbuds - LG TONE Free T90 Quick Start Guide?
You can get started using your LG TONE Free T90 earbuds by pairing via Bluetooth to your mobile device.
When should I stop troubleshooting and contact LG?
Stop if the product shows signs of electrical damage, burning, leaking near electrical components, or if the recommended checks do not resolve the issue. Use LG USA support for model-specific service guidance.
Does this guidance apply to every LG model?
Not always. Controls, error codes and service steps can differ by model. Confirm the exact model number and follow the linked LG USA article for model-specific instructions.